About this event
Refurbish is no longer a niche, it’s a fast-growing commercial opportunity.
As consumer demand for more affordable, sustainable options accelerates, refurbish is moving from the margins into the core of business strategy. Industry leaders are rethinking how refurbished products drive incremental revenue, margin resilience, and customer loyalty.
In this expert-led webinar, senior leaders from across the refurbish ecosystem will explore:
- The size and trajectory of the refurbish market - and why momentum is accelerating
- How consumer perceptions and buying behaviour are evolving
- Where the real growth opportunities lie today - and what’s next
- How leading players are operationalizing refurbish at scale and it fits into long-term strategies.
Who should attend?
This webinar is ideal for retailers, brands, telco operators, and anyone involved in the refurbish ecosystem who wants to better understand the fast‑growing market. It’s especially useful for teams exploring how refurbished products fit into their long‑term strategy and growth plans.
Why should you attend?
You’ll get practical insights into what’s driving refurbish adoption, how consumer behavior is shifting, and where real growth opportunities exist today. Industry experts will share how leading players are scaling refurbish effectively - helping you turn this accelerating trend into a meaningful revenue engine.
Hosted by
-
External speaker
Megan Moore VP, Global T&D Retail Partnerships and Channel Growth @ nielseniq.comE
Megan Moore brings over 17 years of experience in the data and insight sector with deep expertise in the Tech and Durable (T&D) industry, partnering with leading global brands and retailers across consumer electronics, Telco, and emerging technology categories to drive measurable growth through data‑driven strategies, category development, and omnichannel optimization. She specializes in transforming complex datasets into clear, actionable direction, empowering organizations to make smarter, faster decisions, and champions a culture where meaningful insights guide and fuel sustainable growth.
-
External speaker
Augustin Becquet CEO of Recommerce Group @ Recommerce.comE
Augustin is CEO of Recommerce Group since August 2019. He used to be the Executive Director of Smart devices Lenovo EMEA. Prior to this role, he was Executive Director and General Manager, Mobile Business for Emerging Markets Region, where he was responsible for Motorola phone sales in the Emerging Markets region, including most of Eastern Europe and the Middle East, Africa, ASEAN countries, Hong Kong, Taiwan and Republic of Korea, based in Singapore. Previously, Augustin served as Lenovo MBG’s Asia Pacific Region COO as well as ASEAN GM. Augustin is a graduate of EDHEC, YMP INSEAD, and CEDEP.
-
External speaker
Katy Medlock GM UK @ Backmarket.comE
Katy Medlock is a senior marketplace and e-commerce leader specialising in refurbished electronics and direct-to-consumer platforms. As UK General Manager at Back Market, she leads market strategy, growth, public affairs, and seller ecosystems in one of Europe’s most competitive consumer electronics markets. With deep experience across marketplace economics, circular supply chains, and consumer trust at scale, Katy works at the intersection of sustainability and commercial performance. She is a regular contributor to industry conversations on recommerce, regulation, and the future of circular consumer tech.
-
External speaker
Jordan Richards Refurbished Lead @ vodafone.comE
Jordan Richards is the Refurbished Lead at Vodafone/Three, focused on driving the company’s strategy for refurbished and circular device solutions. He works across commercial, operational, and sustainability functions to optimise device value and unlock new opportunities in the 2nd life market. Jordan brings a practical, data-led approach to building products that deliver both commercial impact and environmental benefit.
NIQ
NielsenIQ (NIQ) is a leading consumer intelligence company that delivers the Full View™ —the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth for retailers and brands.
