About this event
Shoppers have changed. They're no longer typing keywords into search bars and scrolling through pages of results. They're asking AI what to buy and increasingly, they expect the AI to just handle it.
This shift from passive browsing to proactive, AI-led buying is already reshaping how retail traffic flows, how products get discovered, and where conversion happens. AI-driven retail traffic is doubling every two months. The brands showing up in agent-led discovery right now have a head start that's getting harder to close.
In this session, we'll get into what agentic AI actually looks like on a retail storefront today — with a live demo, real conversion data, and candid perspective from operators who are building and deploying these systems right now.
What we'll cover:
1. What separates an AI agent from a chatbot and why that distinction drives conversion, not just cost savings
2. Why most AI pilots get shelved before they compound, and what data readiness actually means in practice
3. The "shop for me" shift: why shoppers want to describe what they need and be handed the answer, and where today's tools break
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