Julia Campbell Presents - Deep Dive on the Donor Experience

As we're gearing up for giving season, now is the time to check in on your donor experience! We'll put ourselves in your supporters' shoes to identify opportunities for user experience improvement that will help your nonprofit grow!

Join us for this 30-minute webinar to explore strategies and ensure your nonprofit is set up for success.

Here’s what we’ll cover:

• 🔎Get to know your donors
• Segmentation
• Donor personas
• 🌲Growing your base by leveraging your network
• Community partnerships
• Relationships with peer nonprofits
• 🔑Communication keys for sharing your nonprofit’s impact
• Storytelling
• Social media strategy
• 💻Evaluating the UX of your donation form
• Number of clicks
• Payment options
• 💳Ensuring your donation process is secure
• Fraud prevention
• Data protection

Who Should Attend

This webinar is indispensable for nonprofit executives, development officers, and all personnel who support fundraising within nonprofit organizations.

Host

Julia Campbell

Founder & Principal at J Campbell Social Marketing

For nearly a decade, Julia Campbell has run a digital marketing agency targeted exclusively to mission-driven organizations. She’s the author of Storytelling in the Digital Age: A Guide for Nonprofits which gives impactful advice that nonprofits can use to tell their mission’s stories and drive deeper supporter connections.

With a passion for digital storytelling, she provides marketing consulting services to nonprofits across the globe. Her happy clients span everywhere from Moscow to San Francisco. Through her consulting business, she’s provided workshops and training to notable groups like the Boys & Girls Clubs of America, Meals on Wheels America, the Make-A-Wish Foundation, and Facebook.

Presenter

Ravi Virpal

Director of Nonprofit Sales

Ravi Virpal is Director of Nonprofit Sales and has been with iATS Payments since 2022. Since joining the nonprofit payment industry, he has worked closely with customers and partners to identify and solution top challenges faced across their organizations. Whether Ravi is working with clients to identify their payment processing needs or collaborating with colleagues to develop new processes, products, and services, he is always looking for ways to deliver excellence and foster growth.

By registering for this webinar, you may be contacted by the team at iATS Payments.