about-me variable
Orange Business Services invites you to their webinar

Next Normal: Commerce

About this webinar

Reshaping retail through new consumer habits

Until last year, 80% of US retail was physical. Coronavirus has induced radical changes to consumer behavior, leading to make-or-break transformations for brick and mortar retailers driven by fear, social distancing, makeshift masks, closure of “non-essential” businesses and the need for financial security when more than 20 million people have lost their livelihoods.

As Darwin observed, those who survive “are not the strongest or the most intelligent, but the most adaptable to change.” The firms that will survive are not just those with the resources of large cash stockpiles, low debt, and high margins but those with the vision to change the experience they deliver to customers. Some venture capitalists are even optimistic and believe that a new breed of adaptive startups will exit the crisis with robust, scalable businesses.

Discussion Topics:

  • Which consumer purchasing behaviors will become permanent habits?
  • Which retail categories will survive and which will thrive?
  • How can companies blend digital and physical to reinvent the customer experience?
  • How will retail tech venture capitalists change their investment strategy?

Hosted by

  • Guest speaker
    Vincent Diallo Managing Partner @ Interlace Ventures

  • Team member
    Americas Webinars Orange Business Services

  • Guest speaker
    David Martin Principal, Retail @ Orange Silicon Valley

Orange Business Services

Accelerate your digital transformation

We're here to ensure you have the digital services you need at this time of uncertainty. Our teams are mobilized to help you and your employees stay connected and protected.