About this event
Join our live demo to see how Zammad brings AI into everyday support, helping teams work faster and more consistently while maintaining full control.
Along a full ticket journey—from initial contact to resolution—you’ll see how the AI features work together:
- AI Agents handle repeatable steps in your workflows
- AI Ticket Summary turns long threads into instant context
- AI Writing Assistant helps craft clearer, more professional replies
Your Data, Your Choice
What sets Zammad apart: You choose the LLM that best meets your security, privacy and compliance needs, with no vendor lock-in.
We’ll walk you through real-world scenarios to show how Zammad AI delivers tangible results, and share use cases we’re seeing in the field. And of course, we’ll leave plenty of time for Q&A.
Zammad
Smart HelpdeskZammad is the helpdesk software of the future and helps you find structure in the chaos. Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control – Discover the Zammad ticketing system!
