About this event
Take more customer calls with fewer agents and run your call center in the cloud.
Uncover valuable insights you can act on regarding company call activities - real-time performance - and measure business outcomes while increasing productivity and delighting your customers. Customize dashboards and wallboards to drive performance across every aspect of the organization. We'll cover...
- Agent activity tab
- Supervisor settings
- Silent Monitoring
- Reports
Nextiva
Powering Human ConnectionNextiva is an AI-powered customer experience platform that integrates all conversation channels, and powers personalized experiences at scale throughout the customer journey.
