TravelJoy invites you to their event

The Client Communication Playbook: When to Email, Text, and Automate

About this event

Travel advisors have more ways than ever to communicate with clients, but without a clear plan, things get messy fast. Everything becomes a one-off email, texting feels like a slippery slope, and email marketing keeps getting pushed off for “more pressing” tasks.

When communication is scattered, it costs you. New leads go cold, payment deadlines get missed, and repeat bookings slip away to someone else.

It doesn't have to be complicated or overwhelming. In this practical webinar, TravelJoy, Tique, and Moxie & Fourth will show you how to use each channel with intention so you can create consistent client touchpoints, save time, and drive more bookings.

We’ll cover:

  • When and why to use client emails, newsletters, and texting
  • How tags and segmentation help you send smarter, more targeted messages
  • Real-life client journey examples, from first inquiry to repeat bookings
  • The systems and processes you can implement to make it easy
  • One thing to stop doing immediately, and one thing you can start doing this week

Can’t make it? Sign up anyway! We’ll send the recording after.

By registering, you agree to receive marketing emails from TravelJoy, Tique, and Moxie & Fourth. Unsubscribe anytime.

Hosted by

  • External speaker
    E
    Jennifer Jacob Chief Growth Officer / Co-Founder @ Tique

    Jennifer is the Chief Growth Officer and Co-Founder of Tique, where she leads marketing and strategic partnerships. After years of selling travel herself, she now focuses on helping travel advisors build profitable, sustainable businesses through smart growth strategies and intentional positioning. When she’s not inside Tique, she’s likely reaching for a glass of red wine or planning her next trip.

  • Team member
    T
    Matt Byrd Head of Marketing @ TravelJoy

    Matt leads Marketing at TravelJoy, where you've probably chatted with him in Facebook comments. He’s spent his career focused on lifecycle marketing at companies like Uber and WeddingWire. When he’s not thinking about customer journeys, he’s probably headed to Disneyland or catching a Broadway show.

  • External speaker
    E
    Kaytee Fisher Founder @ Moxie & Fourth

    Kaytee is the founder of Moxie & Fourth and the go-to email marketing specialist for travel advisors who want simple, strategic solutions that convert. Her years as a travel advisor give her a grounded understanding of the industry and what it takes to balance client work, business growth, and content creation without burning out. If she’s not at her desk, Kaytee can be found dilly dallying in her garden or roaming around at the farmers market.

TravelJoy

From first reply to final payment, TravelJoy makes it easy for you to book your ideal client faster, with less legwork.