Beyond Scores: What Great Communication Looks Like

After analysing thousands of patient comments, we’ve uncovered what good communication truly means from the patient’s perspective — and how you can deliver it.

Join us for a practical webinar that explores:

• Proven communication techniques like Teach-Back, Active Listening and the AIDET framework
• Ready-to-use templates and cheat sheets from our new Impact Hub
• The small changes that make a big difference to patient trust and confidence
• How you can utilise our Impact Hub to optimise patient experience

Whether you’re a clinician, team lead, or patient experience champion, you’ll leave with new insights, practical tools, and a clearer understanding of what your patients really need.

→ Reserve your spot and start transforming communication today.