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How telcos are navigating change, innovation, and CX
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About this event
The telco industry is undergoing transformation. From the commoditization of connectivity to the rising importance of customer experience, join us as we explore the future of the telecommunications industry with Alexander Åhnebrink, Head of Hardware Design & Device Experience at Deutsche Telekom. Alexander will be in conversation with Manyone's Hendrik von Spreckelsen, uncovering how market leaders such as Deutsche Telekom are navigating the challenges and opportunities of industry-wide transformation while keeping customers at the heart of their strategies.
Fresh off the back of their presence at Mobile World Congress, hear their take on some of the biggest trends and disruptions that are set to define the next 2–3 years of the industry. Expect sharp insights on bridging the digital divide, balancing innovation with sustainability, and the external forces reshaping telcos as you know it. Whether you're a strategist, designer, or industry professional, this session will leave you with fresh perspectives and practical ideas to stay ahead in the ever-evolving telco landscape.
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Hendrik is a versatile Manyone Partner and Strategic Design Director with deep user, business, and technology expertise. With extensive experience in creative agencies and telecom companies, he helps leading enterprises develop strategies and translate them into impactful experiences.
As a hands-on design and CEX leader, Alexander is passionate about creating meaningful and innovative products. He’s led cross-functional and international teams in Europe and China across the whole design value chain, from customer insights to product vision and strategy to the delivery of physical and digital products. He’s worked for both creative agencies as well as top companies and market leaders across various industries (telecommunications, automobile, technology): NIO, Lenovo, and his current position at Deutsche Telekom.
Manyone is a strategic design consultancy. We're here to help transform and reimagine businesses by seamlessly blending strategy, creativity, and technology.
