The B.R.E.A.K. Strategy: From Customer Insights into Real Results w/ Sean Albertson

Facing CX Stagnation? Discover How to Break Through with "The B.R.E.A.K. Strategy"

Does it feel like your customer experience efforts are hitting a wall? Perhaps you're gathering tons of customer feedback but struggling to translate these insights into effective, tangible changes that resonate across your business. It's a common challenge, often leaving CX professionals wondering what's missing in the equation.

Join us on June 12, 2024, at 16:30 EET for an exclusive webinar that could help with your approach to customer experience. "The B.R.E.A.K. Strategy: From Customer Insights into Real Results w/ Sean Albertson" promises not just to explore these challenges but to provide you with a systematic approach to overcoming them.

What We'll Explore:

• Identify and remove the obstacles undermining your CX success.
• Streamline processes to boost customer satisfaction without unnecessary complexity.
• Implement continuous improvements for long-standing issues.
• Recognize which challenges are unavoidable and learn the best ways to manage them.
• Understand which elements are crucial for maintaining a strong customer experience framework.

Featuring Sean Albertson, author and CX coach & influencer, alongside host Carlos del Corral, CPO/CMO of Netigate. This session is designed not just to discuss but to equip you with strategies that can be implemented immediately.

Why Attend?

Interactive Q&A: Directly interact with Sean and Carlos to ask your burning questions.

Expert Insights: Learn from top industry leaders with practical, actionable advice.

Networking Opportunities: Connect with peers who are equally driven to refine their company's CX strategies.

This webinar is an essential step for anyone looking to elevate their CX from routine to remarkable. Don’t miss out on that will change your customer insights into effective results. Secure your spot today! If you can’t make it live, register anyway, and we’ll send you the recording to watch at your convenience.

About the Speakers:

Sean Albertson - Sean is a CX leader for 20+ years at several Fortune 200 companies, has been at the forefront of transforming the customer journey to reduce effort and drive customer loyalty. He has created advanced CX programs leveraging text analytics, operational metrics, journey analytics and survey programs, with artificial intelligence driving real results. Sean shares his experience from the stage as an international speaker and workshop facilitator, as well as an advisor to CX-leading companies. Sean is the author of the award-winning book, 4ROCKS: Reduce Effort, Drive Loyalty, Transform the Customer Journey. See more information on his website, www.cx4rocks.com.

Carlos del Corral - CPO/CMO of Netigate featuring Lumoa, Carlos with his years of expertise, has been the Director of Mobile Insights and Innovation both at Nokia and Microsoft, driving action thanks to the feedback of millions of customers.