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8 Essential Tips for UCaaS & CCaaS Compliance: Mastering Voice Recording and Digital Communications Governance

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About this event

Join us for a comprehensive live discussion and Q&A session that addresses the crucial challenges and strategic considerations in implementing compliant voice recording and Digital Communications Governance within UCaaS and CCaaS frameworks. This webinar will particularly focus on diverse use cases such as contact centers, trader voice systems, unified communications (UC) voice, and the compliant use of applications like WhatsApp. 

Key Highlights will include:

  • Eight Essential Insights: Discover the critical aspects of UCaaS and CCaaS compliance your organization needs to master.
  • Common Compliance Pitfalls: Learn about the common pitfalls and unexpected challenges in transitioning to cloud-based communication solutions.
  • Vendor-Independent Perspective: Obtain unbiased insights, including Theta Lake’s capabilities in capture, transcription, risk detection, and archival/recordkeeping.
  • Unified Compliance Strategy: Recognize the importance of a unified compliance framework for all communication channels and devices.
  • Integration of AI Technologies: Understand how these strategies help businesses effectively integrate AI technologies in a dynamic digital landscape.
  • Digital Communications Governance: Explore the crucial role of Digital Communications Governance in unified communications compliance.

Why Attend? 

  • Prepare your organization for a seamless and compliant digital transformation. 
  • Gain essential insights that will equip you with the knowledge to avoid common compliance pitfalls. 
  • Understand how to leverage AI and advanced compliance tools to stay ahead in the digital communication landscape. 

Join us to gain the essential knowledge and strategies needed to ensure your organization's compliance in the age of cloud communication. 

Hosted by

  • Guest speaker
    G
    Garth Landers Director of Global Product Marketing @ Theta Lake

  • Team member
    T
    Rob Scott Publisher @ Today Digital

    Championing tech's past, present & future

Today Digital

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Today Digital, the hub for UC Today, CX Today, and XR Today, builds engaged communities through great user experiences and a data-driven content strategy. Our storytelling passion drives us to share news and insights across multiple platforms daily.