Shaping the Future of Personalized Banking with AI

Imagine this: You're standing in a long, winding queue at the bank, staring down at your phone, wondering if there's a better way to manage your finances. Lunch break is ticking away, and all you needed was some quick advice on a loan application that feels more complex than assembling furniture without instructions. You think, "There must be a smarter way to do this, right?"

Welcome to the world where AI meets banking – a place where waiting in line becomes a tale of the old world, and personalized banking advice is just a chat away.

Join us for our first fireside chat webinar, "Shaping the Future of Personalized Banking with AI", where we dive deep into how artificial intelligence (AI) is changing the way we interact with our banks. Hosted by Lumoa's CEO and co-founder Carlos del Corral, with insights from the renowned digital transformation guru, Gregorio Uglioni, this session promises to be nothing short of legen----dary!

Why attend?

Because the future of banking is here, and it's tailored to fit your life like never before. Whether you're a digital native hungry for the next innovation or someone looking for simpler, more human-centric banking solutions, this webinar is your guide to understanding how AI is making it all possible.

In this fireside chat, Carlos and Gregorio will discuss:

• Integrating AI with Human-Centric Service Models: Discover how banks are blending technology with a personal touch to enhance customer service.
• Building Trust through Transparent AI Use: Learn about the strategies that make AI in banking secure, ethical, and customer-friendly.
• Adapting to Different Generational Banking Habits: Find out how AI is being tailored to meet the unique needs of everyone, from Baby Boomers to Gen Z.
• Hybrid Customer Service Models: Explore the future of banking, where AI and human expertise combine to deliver unprecedented levels of service.
• Leadership in AI-Driven Transformation: Gain insights into how visionary leadership is steering the banking sector towards a more innovative, customer-centric future.

Interested but cannot make it? Fear not, a recording of the webinar will be sent to all registrants right after the end.

About the Speakers

Gregorio Uglioni Thanks to his strong leadership skills, Gregorio has successfully led several transformation programs achieving great results, and creating a positive customer impact while relentlessly nurturing a positive innovation culture. His cross-industry engagement for the development of the customer experience discipline (e.g., with his podcast “CX Goalkeeper”, as a Judge at several international events, as a co-author of the global best-sellers “Customer Experience 3” and “Customer Experience 4”) and his in-depth know-how allowed him to be recognized and awarded several time in Customer Experience Community.

Carlos del Corral - Carlos has been Director of Mobile Insights and Innovation both at Nokia and Microsoft, driving action thanks to the feedback of millions of customers. He is now Co-founder and CEO of Lumoa, a solution that looks at any type of customer feedback to tell companies what to do next to grow their business.