Tackling Common Challenges in Building Digital Solutions to Serve Citizens Effectively

Tackling Common Challenges in Building Digital Solutions to Serve Citizens Effectively

This session will address the common challenges in becoming citizen-centric and building digital solutions to serve citizens effectively.

David Julia, Director, VMware Tanzu Labs (Formerly VMware Pivotal Labs)

Amjad Sidqi, Associate Director, VMware Tanzu Labs (Formerly VMware Pivotal Labs)

Fireside Chat

Delivering Citizen-Centric Digital Services

Governments face many challenges in transforming their organisation to become citizen-centric and deliver great digital services, continuously. With decades of experience partnering with government departments, our team will share the proven technologies, practices and approaches to ensure you build the right thing, build it right and continuously deploy.

This session will explore:

• What it takes to establish build-measure-learn cycles and tight feedback loops with citizens
• How to achieve fast delivery and quality when working with legacy systems
• Moving from features to outcomes that deliver value across government agencies

Moderator:

Paul Cooper, Former A/Director, Digital Health, Department of Health and Human Service

Speakers:

Chris Fechner, Government Chief Digital and Customer Officer, Department of Housing and Public Works

David Julia, Director, VMware Tanzu Labs (Formerly VMware Pivotal Labs)

Amjad Sidqi, Associate Director, VMware Tanzu Labs (Formerly VMware Pivotal Labs)

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