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Beyond Assumptions: Charting a Course to Clearer Service Design

About 1 hour

About this event

Join us in this illuminating webinar as we delve into the transformative realm of Service Design. From unravelling initial questions and assumptions to embracing absolute clarity, discover the pivotal role Service Design plays in enhancing organisational strategies and customer experiences.

Discussion Points:

  • Demystifying Service Design: Exploring the essence and scope of Service Design.
  • The Rise of Service Design: Understanding why this discipline has ascended to prominence and its indispensable value for organisations.
  • Setting Service Design Apart: Contrasting Service Design with analogous disciplines like Business Analysis and Business Architecture.
  • Embarking on the Journey: Practical insights on how to delve deeper into the realm of Service Design and expand your expertise.


Hosted by

  • Guest speaker
    G
    Jonathan Hunsley Service Development Director @ AssistKD

  • Guest speaker
    CB G
    Chris Brain

  • Team member
    T
    Andrew Morris Head of Production and Marketing @ IRM UK

  • Guest speaker
    G
    Pip Hall Business Analyst @ Telent

IRM UK

Leading providers of conferences, public courses, in-house training on Enterprise Architecture, Strategy, Business Analysis, Enterprise Data, BI, Analytics

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