British Retail Consortium invites you to their event

How to break the repeating pattern of past mistakes without losing momentum

About this event

We all experience it, coming up to the next financial year ready and raring to make it the 'most successful year ever', yet nothing changes. You fall into old patterns and you can't break them.

Hosted by Vicki Young and Lauren Chexal, this webinar will teach you how to break that cycle now. This will set you, and your team, up for success next year and every year after.



Hosted by

  • Team member
    SC T
    Samantha Coates

  • Guest speaker
    VY G
    Vicki Young Head of Leadership Programmes & Events @ BRC

    Vicki is the programme lead for the BRC Leaders Summer School and works to deliver a disruptive and challenging school for retail leaders.

  • Team member
    T
    Lauren Chexal Customer Relations @ BRC Learning

British Retail Consortium

Our mission is to make a positive difference to the retail industry and to the customers it serves.

The go-to trade association for all UK retailers, promoting the story of retail, shaping debates and influencing the issues that matter to the industry.
BRC membership is open to UK retailers, retail-related trade associations and companies who provide services to the retail sector.