About this event
Don't just coast through Quality Management, keep the momentum going!
There are many tasks, processes, and data points that can be completed and tracked in QM. Are you using all of them? We’ll walk through all the different functions of QM and how are customers using them (and not using them).
We'll cover:
- A refresh of QM tabs and how they relate to one another
- How others are using QM
- Using available features to take it to the next level
This session was recorded on October 12, 2022.
Hosted by
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Team member
Ty Howell De Winkle Manager of Customer Education @ TraceGainsT
Ty has worked in various customer success roles, both customer facing and in internally driven initiatives. Currently, as the Manager of Customer Education, they lead the team to develop educational content for use with product onboarding, customer support, and feature adoption.
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Guest speaker
Todd Dulin Sr. Customer Success Manager @ TraceGainsG
When Todd joined TraceGains he was already experienced in QM having been a customer using TraceGains. Now Todd uses his previous experience and industry knowledge to help his customers excel at QM and TraceGains' other suite of products.
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Team member
Alyssa Wiseley Learning Content Specialist @ TraceGainsT
Alyssa fulfills the role of Learning Content Specialist on the Customer Education team. Her focus is creating cohesive, entertaining, and thoughtful written content for the TraceGains Academy.
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