A Win-Win for Operators & Fans: Investing in New Security Technology

Wednesday, January 31 | 12:30 PM ET

A Win-Win for Operators & Fans: Investing in New Security Technology

What we will discuss:

· How investment in security tech can also be an investment in your patron experience

· How the right technology can enhance the fan experience across all event types

· How a tech investment can also drive your bottom line through sponsorship opportunities and concession revenue

Who should attend:

· Venue security executives

· Venue operations staff and executives

· Venue operations vendors and concessionaires

· Brands and Sponsors

Speakers include:

Peter Evans | CEO, Xtract One Technologies

Peter Evans has 25 years of experience leading organizations’ digital transformation and innovation activities for customers in the telecom, cloud, SaaS, and security industries, both cyber and physical. With Xtract One, Peter is bolstering the physical security technology industry while not only maintaining but improving the customer experience - not just Xtract One’s customers, but their customers also. With an understanding of the operational challenges their customers face, Peter is driving the organization towards delivering solutions that replace outdated systems, augment current technology, and enhance existing resources.

Darren Claphan | Senior Vice President, Security & Aviation, Madison Square Garden Entertainment Corp. 

As Senior Vice President of Security and Aviation at Madison Square Garden Entertainment Corp., Mr. Claphan oversees various security programs across MSG Entertainment’s performance venues and corporate properties. He is also responsible for the management of all aviation operations. In addition, Mr. Claphan’s purview extends across the MSG Family of Companies, which includes Madison Square Garden Sports Corp. and Sphere Entertainment Co. 

Mr. Claphan’s career spans more than two decades of diverse experience across the private and public sectors. Prior to joining MSG Entertainment in 2019, Mr. Claphan was Vice President of Operations – National Accounts at U.S. Security Associates, a full-service safety and security solutions provider, where he managed a client portfolio totaling more than $350 million in revenues. His prior experience also includes operational roles of increasing responsibility in the security industry. Mr. Claphan began his career in the United States Marine Corps where he served in various leadership positions, including as Marine Scout Sniper Team Leader and platoon Chief Scout.  

Mr. Claphan has a B.S. in Accounting and Security Management from Southwestern College, graduating Magna Cum Laude. He also holds an M.B.A. from Southwestern College. 

Registration is free. All registrants will receive a recording of the webinar following the event.

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**This episode of SBJ Live is sponsored and produced in coordination with a sponsor. The SBJ editorial team was not involved in the production of this episode.