About this event
Conversational Commerce Is The Future of Retail 💬🛍
It’s no secret that online shopping has streamlined and improved the overall clothes buying experience – the biggest mall in the world couldn’t dream of providing the type of on-demand access that you put at your customer's fingertips 24/7.
With that said, there are two key areas that the eCommerce fashion industry has struggled to replicate from retail stores. The first is the fitting room and the second is the personalized shopping experience.
In the Conversational Commerce for Fashion & Apparel Brands webinar, our eCommerce specialists will go over some specific ways you can address these issues, and help customers overcome their objections to shopping online.
Sell smarter with trust-based shopping interactions.
Shoppers that are worried about fit are not always talking about sizing – what they are really worried about is your return policy.
What happens if their new clothes don’t fit? Can they easily return them?
Customers don’t need a small room with windows. They do need assurances that they will not be stuck paying for items they don’t like and won’t wear. Building trust with your target market is key, and that’s exactly what our upcoming webinar talks about.
Using tools like influencer content marketing, omnichannel communication, and live chat, you can create virtual shopping experiences that are just as personalized as a visit to a retail store.
Join us on April 30th to learn how.
🎵 Join LIVE and be entered for a chance to win Airpod Pros 🎶
Hosted by
-
Guest speaker
Tivan Amour Co-Founder & CEO @ ToneG
Tivan is a serial entrepreneur & CEO at Tone. While growing his eCommerce bicycle startup to millions in sales, he discovered that texting was the best way to answer customers. Now he runs Tone, the SMS marketing platform helping 1,000+ brands automagically text their customers like a human.
-
Guest speaker
Kelsey Burdett Head of Partnerships @ #PaidG
Kelsey has supported entrepreneurs during her time at Shopify, Clearbanc and #paid. Now she's building #Paid partner program with agencies, tech partners, venture capital partners and more on supporting their customers with everything outside of influencer marketing.
-
Guest speaker
Jon Knott Senior Partner Manager @ OmnisendG
Jon Knott has spent 7 years in the ecommerce and logistics space most recently in roles at ShipBob, OrderUp and Groupon before joining Omnisend. Jon also holds a board position at GiveNKind, an organization that matches usable (no longer sellable) goods with non-profit organizations in need.
-
Guest speaker
Nicholas Romaya Head of Partnerships @ RecartG
Nick started selling Yu-gi-oh cards on Ebay at the age of 10 and eventually grew that business big enough to nail a scholarship to NYU for entrepreneurship. Working in ecommerce has always been in his veins.
Gorgias
#1 Helpdesk for EcommerceGorgias is a leading helpdesk where businesses can manage all their customer communication channels in one platform (email, social media, SMS) and automate up to 20% of commonly asked questions for increased productivity.
