About this event
Fitness is a people business. If studio owners and managers want their clients to feel connected and keep coming back, then they have to master the balance between automated communication and personal outreach. And they have to know how to do this at scale, without increasing their work tenfold.
In this webinar, Steve Falk will discuss how his studio group, The Union, has put the personal at the center of all its client communication. We’ll also address overall best practices around personalizing vs. automating client communication, as well as tips and tools for how to get it done quickly and easily.
Please join the conversation and learn how to keep it personal even while you scale.
Key Takeaways:
Hosted by
Ntiedo (Nt) Etuk, is the Founder and CEO of FitGrid, a communication and connectivity platform that helps studios increase and strengthen the connections between their members to better drive retention, sales, and profits.
The Union is a studio group based in San Antonio, Texas, that focuses on the personal in ALL of their interactions.
FitGrid helps studios manage interactions among staff, instructors and clients so customers get that special attention that drives revenue and retention.