About this event
Consumer feedback is everywhere—but are you really tapping into its full potential?
Nestlé is, and in this exclusive tech showcase, we’re pulling back the curtain on exactly how they do it.
Join Frank Gregory, Social Intelligence Lead at Nestlé and 3x Social Intelligence Lab Global Insider 50, as he walks through how the world’s largest food & beverage company turns ratings & reviews into a powerful insights engine that fuels competitive advantage, product innovation, and smarter decision-making.
What You’ll Learn:
✅ Why ratings & reviews are one of the most overlooked sources of consumer intelligence—and how to unlock their full potential
✅ How Nestlé uses AI to scrape, cleanse, and extract insights at scale—no manual analysis required
✅ The toughest business questions Nestlé answers using this data (from SKU-level sentiment to competitive benchmarking)
✅ Real case studies of how these insights have influenced product reformulation, resolved pain points, and shaped post-launch strategies
✅ How ratings & reviews fit into Nestlé’s broader social intelligence ecosystem for a 360° consumer view
🚀 Plus, a LIVE DEMO where you’ll see these insights in action—no theory, just real-world application.
If you’ve ever wondered how a global brand actually operationalizes consumer insights, this is your chance to find out. Save your spot now!
Hosted by
-
Guest speaker
Frank Gregory Social Intelligence Lead @ Nestle USAG
-
Guest speaker
Gautam Kanumuru CEO & Founder @ YogiG
Gautam Kanumuru, Forbes 30 Under 30 honoree, is the Co-Founder and CEO of Yogi, an AI-powered SaaS platform that transforms unstructured consumer feedback into real-time, actionable insights for the world’s leading brands. A graduate of the University of Virginia, Gautam began his career at Microsoft, where he saw firsthand how companies were drowning in scattered consumer datA—yet lacked the tools to make sense of it. That realization sparked the idea for Yogi: a revolutionary platform that empowers brands to listen, adapt, and outpace the competition in an era where consumer expectations shift overnight. Under Gautam’s leadership, Yogi has become an indispensable partner for brands like Microsoft, Nestlé, and Keurig, helping them decode the ‘why’ behind consumer sentiment and anticipate market trends before they happen. His expertise in AI and natural language processing continues to drive Yogi’s vision: to align brands and consumers for a better tomorrow.
-
Guest speaker
Frank Gregory Social Intelligence Lead @ NestleG
-
Team member
Jillian Ney Founder @ The Social Intelligence LabT
The Social Intelligence Lab
Advancing the value of social and internet data as a source of insight.We are a global community dedicated to advancing the value of social and internet data as a source of insight.
