Hands-on: building your first CX agent with Hello Customer and Claude

Can’t make it on the day? Register and we’ll send you the recording afterwards.

Scores, trends, verbatims, drivers. Your Hello Customer environment already holds the answers. But turning that data into concrete output still takes time, interpretation, and a fair amount of manual work.

What if your CX data could do more of the heavy lifting for you?

In this webinar, we show you, step by step: how to connect your Hello Customer environment to Claude using the Model Context Protocol (MCP), how to install ready-made skills in minutes, and how to start getting output from your data right away. No technical background required.

What you'll walk away with:

• How the Model Context Protocol connects your CX data to AI, and what that means in practice
• A live walkthrough: installing your first skill and getting it to work
• A concrete example: building an ROI business case from your own CX data, without a spreadsheet in sight
• Practical use cases that show what becomes possible once your data is connected
• Honest answers to the questions you're probably already asking: is this safe, is this hard, is this real

Why this one is different:

Most conversations about AI and CX stay abstract: strategy decks, future visions, conceptual frameworks. This one is different. We open a laptop, connect the tools, and show you what happens. By the end of the session, you'll have everything you need to start doing this yourself. No waiting for IT, no six-month roadmap. Just your data, working harder.

Speakers:

Pieter Deparcq is a backend developer at Hello Customer and the architect behind the platform's MCP integration. He builds the tools that make CX data accessible to AI. And makes it look easy.

Bram De Vos is CEO at Hello Customer. He's spent the last decade helping organisations stop measuring CX and start changing it.