Not Intimidating: Attributes Don't Have to Be Scary

Hosted by

• Team member
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  Alyssa Wiseley Learning Content Specialist @ TraceGains

  Alyssa fulfills the role of Learning Content Specialist on the Customer Education team. Her focus is creating cohesive, entertaining, and thoughtful written content for the TraceGains Academy.

• Team member
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  Ty Howell De Winkle Manager of Customer Education @ TraceGains

  Ty has worked in various customer success roles, both customer facing and in internally driven initiatives. Currently, as the Manager of Customer Education, they lead the team to develop educational content for use with product onboarding, customer support, and feature adoption.

• Guest speaker
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  Robbie Huston Customer Success Manager @ TraceGains

  Robbie is a former customer of TraceGains and is now a Customer Success Manager at TraceGains where she'll manage her own customers. In this session, Robbie will share her experience as a customer and give her own experience utilizing the features discussed in this training.

• Guest speaker
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  Lauren Capuano Customer Success Manager @ TraceGains

  Lauren is a Customer Success Manager at TraceGains and brings us her experience from both SaaS and CPG industries. In this training, Lauren will provide insight and expertise based on her customers' interactions.