AR – Meeting the Industrial Enterprise Needs in Service

Summary of the webinar

To start with, it would be a little tone-deaf to ignore the fact that market conditions have changed since the beginning of 2020, in fact, conditions changed almost overnight!

Companies need to digitally transform and adapt new ways of working faster than ever before, to build agility, stay competitive and drive value at scale.

Readily available and viable AR solutions to increase service revenue, improve customer satisfaction, improve worker safety and to reduce overall service costs already exist. These solutions will not force you into long development cycles before any business advantage is retrived. These solutions are so simple and easy to understand and use, that you will get results immediately. Such solutions should be put in production without delay to allow for business benefits that promote impact, speed and scale, while the more complex and long-term enterprise connectivity solutions are designed, configured, and deployed.

We call this, The Visual Transformation Journey, in short, what could you do, what should you do, and in what order?

Who is it for AND who is it not for

This webinar is for you if you work with Industrial Service Value Drivers like:

·        Increase Service Revenue

·        Improve Customer Satisfaction

·        Improve Worker Efficiency

·        Reduce Service Costs

During this session, we will provide and discuss high-level key take-away’s and present use case driven solutions for a successful Visual Transformation Journey that promotes Impact, Speed and Scale.

Example roles:

·        Dir/Mgr of Service Operations

·        Dir/Mgr of Field Service

·        Product Support Services

·        VP/Dir/Mgr of Training and Development

·        VP/Dir of Innovation & Service Process Improvement

·        Service Innovation Strategist

Why participate, what value will you gain

Service organizations are under pressure to improve performance while reducing costs, increasing service quality, boosting service revenue while challenged with changing market conditions and working according to the new normal, “Remote Everything”.

By leveraging Augmented Reality solutions, companies in the Industrial Service Business create and deliver compelling digital experiences so technicians, internally and externally, can do their jobs better, faster, and safer.

Presenters:

Pontus

Experienced entrepreneur in the field of industrial 3D technology such as CAD, AR and VR, with excellent understanding of the industrial enterprise needs for solutions driving real value both long and short therm.

Demonstrated history of selling and managing complex projects spanning multiple stakeholders, a range of technologies and dispersed global teams with a deep appreciation of how information technology can improve productivity and contribute towards the success of overall business. 

Social networker who enjoys building relationships based on mutual trust and empathy and thrives on making new connections. Experienced in working in a diverse and global environment effectively cutting through cultural and language barriers. 

In-depth understanding of all key business processes including sales, financials, people management and creating a first-class customer experience.

Roger

Roger has been working with product development as a technical sales support for over two decades. He has worked with customers in various industries, such as medical technology, defense, communications, and the automotive industry.

AR and other PLM supporting technologies are examples of the areas that Roger has daily contact with customers about and around.