About this event
With UK footfall down almost 70% in March compared to the same time last year and online shopping up 40-70% on pre-covid levels, retailers are, more than ever, looking at ways to create financial efficiencies and attract shoppers back to the high-street.
Are collaborations and strategic partnerships the key to reviving the high street?
Successful partnerships benefit both parties — by reducing overhead, optimising footfall, delivering deeper and more varied customer experience that can drive future growth, building customer loyalty, and securing a greater share of the customer’s wallet.
In this session, we’ll be further exploring opportunities that partnerships present to retailers, the benefits for customer experience and how they are increasingly influencing retailers ‘Store of the Future’.
Key takeaways:
- Understand the latest insights and key trends influencing the retail landscape
- How collaborative partnerships can revive bricks and mortar
- How intelligent lockers can enable click and collect concessions and expand network reach
Hosted by
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Guest speaker
Chris Bargate Director Of Business Development @ B&QG
Chris is responsible for new store formats, partnerships, services and strategy at B&Q. He has 15+ years of experience in Retail across a broad range of roles, including leading large-scale operational change programmes, developing new service models, and managing commercial divisions.
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Guest speaker
Kyle Monk Director of Insight @ British Retail ConsortiumG
Kyle Monk has over 10 years of retail industry experience and leads the team of BRC experts who report on industry trends and act as the benchmark for UK retail. The team produces a regular drumbeat of in-depth analysis on fast moving market developments and longer term structural trends.
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Guest speaker
Candice Ohandjanian UK Retail Director @ Quadient UKG
Candice has a proven track record in commercial growth and is a transformative and highly respected professional amongst the UK Top 100 retailers. She has 15 years of retail logistics experience and was a previous Hermes UK executive board member.
British Retail Consortium
Our mission is to make a positive difference to the retail industry and to the customers it serves.The go-to trade association for all UK retailers, promoting the story of retail, shaping debates and influencing the issues that matter to the industry.
BRC membership is open to UK retailers, retail-related trade associations and companies who provide services to the retail sector.
