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About this event
Emergency departments are under increasing pressure to improve patient flow, reduce wait times, and deliver safe, timely care—all while navigating staffing challenges and rising patient volumes. Yet many of the highest-performing organizations are finding new ways to improve operations without adding unnecessary complexity.
Join Jay Hamm, MHA, RN, FACHE, Vice President of Operations at Lexington Medical Center, for a discussion on the strategies leading emergency departments are using to strengthen operations at the front door. From reducing variability in triage and improving throughput to leveraging real-time data and supporting frontline teams, this session will explore practical approaches that help organizations deliver better patient experiences while improving operational performance.
What You'll Learn
Hosted by
Jay Hamm, MHA, RN, FACHE is Vice President of Operations at Lexington Medical Center, where he leads operational strategy and performance improvement initiatives across the health system. With extensive experience in healthcare operations, service line leadership, and emergency care, Jay is focused on improving patient flow, driving organizational growth, enhancing quality and patient safety, and optimizing financial performance. He is recognized for translating strategic vision into operational excellence through process improvement, innovation, and a steadfast commitment to exceptional patient care.
Mednition empowers nurses with KATE, an AI-powered platform that identifies high-risk patients in real-time, improving critical decisions and patient outcomes.
