About this event
Come and participate in an interactive session with the livepro Team, as they provide some guidelines for setting up governance for your livepro knowledge management system. Effective knowledge management governance ensures the structured, accountable, compliant, and consistent handling of your organisational knowledge. Given that knowledge is the heart of your organisation, a strong governance framework is crucial for success.
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Customer Experience Knowledge Management. livepro is feature-rich yet easy to use, delivering answers to agents - not long documents to dig through.