About this event
About the Webinar:
Whatever you call it — metrics, measurements, or key performance indicators (KPI) — you must have performance measurements in place either to validate the work your staff is performing in achieving the department's goals and objectives, or to identify opportunities for continuous improvement
Measuring and monitoring your department's activities is essential in determining the way that these activities affect the organization's overall condition and performance
Learning Objectives:
1. Identify the effective definition and usage of metrics that matter to your facility.
2. Understand the importance of measuring and monitoring your departments activities.
3. Determine how to select the right KPIs that make sense for your organization.
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