Top 5 Digital Experience Trends in 2023

We’d make you wait, but you’d probably just Google them, so here are the top digital experience (DX) trends this year:

• Chatbots EVERYWHERE
• Personalization
• Transparency 
• Virtual & Immersive Experiences
• Omnichannel Experiences (vs. Multichannel)

You’ve probably seen some, if not all, of these topics in your newsfeeds – looking at you, ChatGPT articles. But there’s a reason why these trends are… well, trending.

And our Director of Digital Experience Andy Patrick will join us to talk about it. 

Meet us for the next Humanology on Air session, where we’ll be digging into:

• What the trends entail;
• Our take on their importance for brands; and
• How to execute them well.

The reality is customer service includes a good digital experience. 

When? Wed., March 29 @ 1 pm ET

Where? Wherever the internet leads you.