About this event
The rise of AI in the contact center is no longer theoretical — it's happening now. But how do leading enterprises blend the power of AI with the empathy and nuance of human agents?
In this exclusive CX Today webinar, Editor Charlie Mitchell is joined by experts from Zoom, PA Consulting, and Nationwide to explore how modern organisations are redefining customer service by strategically combining human and AI capabilities.
You’ll discover how CX leaders across industries are moving beyond basic automation and towards truly integrated, intelligent experiences.
Today Digital, the hub for UC Today, CX Today, and XR Today, builds engaged communities through great user experiences and a data-driven content strategy. Our storytelling passion drives us to share news and insights across multiple platforms daily.
