Gorgias invites you to their event

Gorgias Masterclass: Ticket organization (views, tags and ticket fields)

About this event

Learn best practices for organizing tickets in your account. In this session we cover three of the most important features available to optimize how agents handle conversations in Gorgias: views, tags and ticket fields.

This webinar includes:

  • Set up views and sections
  • Optimize tags
  • Set up ticket fields
  • Live Q & A

Register above to join the live event or be sent a recording here.

Hosted by

  • Team member
    T
    Matthew Shinn Customer Education Specialist @ Gorgias

Gorgias

#1 Helpdesk for Ecommerce

Gorgias is a leading helpdesk where businesses can manage all their customer communication channels in one platform (email, social media, SMS) and automate up to 20% of commonly asked questions for increased productivity.