About this event
Growing your business and making sure you take proper care of your client portfolio is a nice problem to have. Going from zero to three-five-ten people in your customer success team can be a challenge and this is why we invited Jennifer Chiang, author of The Startup's Guide to Customer Success, to discuss this hot and sensitive topic.
Tune in to our webinar on May 18th at 11:30 EDT. We will be discussing the mistakes you need to avoid when properly scaling your operations. Topics we will cover include:
- How do you start building your CS operations?
- How do you scale CS operations?
- What do you need to take into account depending on your business model and phase?
- What are the most common mistakes we make when scaling?
- How do you successfully measure your scaling process?
Custify
Customer Success Software for SaaSCustify enables Customer Success teams to prevent churn, automate processes and improve onboarding through one easy-to-use interface.
