Learning from Success: Leveraging the Ethical and Effective FTA and CTA Collections Strategies of Believe Housing, Network Homes & Luton Council

Join Voicescape and guests for an inspiring webinar where you can learn from the remarkable success stories of Believe Housing and Network Homes in effectively collecting Current Tenant Arrears (CTA) and Former Tenant Arrears (FTA). This panel discussion will delve into the automation and behavioural insight-driven strategies and best practices employed by these two Voicescape clients and provide valuable insights for improving your own income collection efforts. 

In this webinar, you will: 

Discover the Power of Automation: Understand how automation can streamline and optimise the income collection process, enabling social landlords to collect rent arrears more efficiently. 

Ethical Practices: Learn how our collections solution emphasises ethical practices, ensuring a fair and considerate approach to income collection while maintaining positive tenant relationships. 

Case Study: Hear from Believe Housing and Network Homes representatives as they share their success stories, detailing how the implementation of our Collections solution has improved their income collection efforts. 

Benefits of Effective Automation: Explore the tangible benefits of using an automation solution, including increased cash flow, reduced arrears, improved financial stability, and enhanced operational efficiency. 

Best Practices and Strategies: Gain insights into the best practices and strategies employed by Believe Housing and Network Homes to achieve exceptional results in income collection, including reducing both Current Tenant Arrears (CTA) and Former Tenant Arrears (FTA). 

Q&A Session: Engage with our panel of experts, including representatives from Believe Housing, Network Homes, and our Collections solution team, during the interactive Q&A session. Get answers to your specific questions and discover how this solution can be tailored to suit your organisation's needs.