About this event
Blackwood Medical Group in Gwent started using eConsult in June 2020, after initially using a free-text only online consultation platform.
Hear from GP Dr Rizwan Hussain about how the practice:
- Did their research about eConsult and planned how they would use it in practice
- Navigate eConsults within their practice so that patients are seen by the right person at the right time
- Caters for patients who cannot go online thanks to the reception team using eConsult Lite
Dr Tom Hodges-Hoyland, GP at Ashgrove Surgery in Pontypridd and Vision Medical Advisor will also be on hand to talk through Vision interoperability.
The eConsult Transformation team will be on hand to show you the eConsult toolbar and how it can make responding to patients faster and easier.
What does Blackwood Medical Group think about eConsult?
“Our working day is much smoother. We’re much happier because eConsult is allowing us to make a decision, there and then. We can either safely treat or get any extra information over the phone, video or in-person to complete the consultation. That front-loading of the information has been a revelation. Essentially, you’re not only starting the consultation but it’s doing most of the consultation and allowing you to safely deal with that within the practice.”
Find out more about how Blackwood Medical Group uses eConsult in our case study.
eConsult Health Limited
The front door to healthcareWe've created the most widely used digital triage systems in the NHS across primary and secondary care.
We're born from the NHS and led by working clinicians, prioritising safe and effective triage to ensure patients receive the right healthcare first time, every time.
