Life Science Access Academy Ltd invites you to their event

Coaching Skills: How to have challenging conversations without compromising trust and rapport

About this event

Effective coaching is not just about offering guidance...

Masterclass Details:

In today's dynamic Life Science sector, effective coaching is not just about offering guidance – it's about skillfully navigating difficult discussions while preserving trust and rapport.

Join us for an engaging session where expert coach Katy Lewis will share invaluable insights, practical strategies, and real-world scenarios to empower you with the tools needed to handle challenging conversations with finesse.

Whether you're a seasoned leader or an aspiring coach, this thought-provoking 60-minute masterclass for LSAA members will equip you with the confidence and skills to foster open communication, strengthen relationships, and elevate your coaching prowess.


Key Learning Objectives:

  • Delve into the concept of challenging conversations, identifying common triggers and obstacles
  • Learn strategies for establishing, nurturing, and maintaining trust and rapport with clients or team members
  • Acquire essential communication skills such as active listening and asking powerful questions
  • Interpret non-verbal cues and employ empathetic communication
  • Develop practical skills in preparing for, initiating, and navigating challenging conversations

Can’t make the date? Register and we’ll send you a link to the recording so you can watch it on demand in your own time.


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Hosted by

  • Guest speaker
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    Katy Lewis Trainer and Coach @ Diadem

    As a certified coach and leadership trainer, Katy has worked with diverse clients from various industries, helping them navigate challenges, unlock their inner strengths, and achieve their goals. With a focus on fostering trust, rapport, and meaningful connections, Katy is adept at facilitating transformative conversations that inspire growth and positive change.

  • Team member
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    Ian Chamberlain Managing Director @ Life Science Access Academy

    Ian co-founded the Life Science Access Academy with Nigel Robbins to bring together all the best ideas in people development from more than 20 innovative specialist consultancies.

Life Science Access Academy Ltd

LSAA is a truly Global Membership Community for all staff from across the Life Science sector including: commercial, clinical and financial sales teams, medics and support teams.