Shopee Malaysia invites you to their event

Returns and Refunds Masterclass

September 28, 2022 11:00 (+08)
About 1 hour

About this event

This class aims to educate Shopee sellers about our returns and refunds process. The following topics will be covered:

  • How Does the Return & Refund Process Work?
  • How to Respond to Your Buyer’s Request - Accept/Counter/Dispute
  • Required Supporting Documents for Dispute Process
  • Who Will Bear the Return Shipping Fee?
  • Best Practices to Manage Return & Refund

To attend other classes, register at https://seller.shopee.com.my/edu/events

For self-learning, visit https://seller.shopee.com.my/edu/courses


Hosted by

  • Team member
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    Shopee Malaysia Shopee Malaysia

  • Team member
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    Queeny See ShopeeUni Trainer @ Shopee Malaysia Sdn. Bhd.

  • Team member
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    Zulaikha Zainul

  • Team member
    SL T
    Shu Min Lim Seller Education Team @ Shopee Malaysia

  • Team member
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    Jackson Wong ShopeeUni Team Lead @ Shopee Malaysia Sdn. Bhd.

  • Team member
    NG T
    Nicholas Gan Senior Associate @ Shopee

  • Team member
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    Faezah Farhana ShopeeUni Trainer @ Shopee Malaysia Sdn Bhd

  • Team member
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    Atika Sikun ShopeeUni Trainer @ Shopee Malaysia Sdn Bhd

Shopee Malaysia

SHOPEE Malaysia

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. We provide customers with an easy, secure, and fast online shopping experience through strong logistical support. Shopee has a wide selection of products.

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