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SMT WARS - Lessons Learned by a Contract Manufacturer and Their Customer Who Sued Them

About this event

Back By Popular Demand!

SMT-WARS- Lessons Learned by a Contract Manufacturer and Their Customer Who Sued Them

Aqueous Technologies is proud to announce the return of SMT WARS - Lessons Learned by a Contract Manufacturer and Their Customer who Sued Them.

What happens when an electronic contract manufacturer follows their customer’s instructions to the detriment of the product? Product failures, blame, drama, and a really big lawsuit.

Mike Konrad, who was appointed as an Expert Witness in this civil litigation matter, will present this webinar and will review the trials and tribulations of a contract manufacturer and their customer. Assembly residue-related failures (ECM) contributed to product failures, product recalls, and, ultimately, a multi-million-dollar lawsuit.

Misguided “best practice” techniques only made matters worse. This presentation will discuss what factors contributed to the “perfect storm” of product failures. Factors that go as far back to original product designs, printed circuit board fabrication, storage and handling, assembly, testing, and coating. While mistakes were made all along the way, product failures could have been avoided with a few simple process changes, adding mere pennies to the cost of each assembly while saving hundreds of thousands of dollars in litigation.

This webinar is free but space is limited. Register today to guarantee your "seat".

Hosted by

  • Team member
    T
    Mike Konrad Aqueous Technologies

    Mike Konrad is the Founder and President of Aqueous Technologies. Mike is also the host of the Reliability Matters Podcast and the Concept to Creation Podcast available on Apple Podcasts, Google Play, Spotify, iHeart Radio, PCBChat.com, Reliability.fm, and wherever you get your podcasts.

Aqueous Technologies

Aqueous Technologies was founded thirty years ago in 1992 with the goal of designing a better way to clean circuit assemblies. All of Aqueous Technologies’ products (automatic defluxing, stencil cleaning, and ionic contamination testing equipment) are designed and manufactured in California.