Gorgias invites you to their event

Fireside chat: BFCM Secrets Revealed (on-demand)

About 1 hour

About this event

Watch the replay of our 2023 special event Fireside chat: BFCM Secrets Revealed.

In this session, we discuss:

Gorgias account optimizations:

  • Views
  • Campaigns
  • Rules
  • Macros
  • Flows

*Brand operation optimizations (will be accessible via link to a Loom recording here):

  • Website
  • Quick Links
  • Contact forms
  • Help Center
  • Manage Order
  • Email capture (campaigns / offline mode chat)
  • Processes
  • Escalation
  • Doomsday gameplan
  • Triage system
  • Forward resolution
  • Automation
  • Test your CX
  • Test site speed
  • Consider BPO

Hosted by

  • Team member
    T
    Matthew Shinn Customer Education Specialist @ Gorgias

Gorgias

#1 Helpdesk for Ecommerce

Gorgias is a leading helpdesk where businesses can manage all their customer communication channels in one platform (email, social media, SMS) and automate up to 20% of commonly asked questions for increased productivity.

View all events
Host webinars on Host webinars on Livestorm
Virtual Meetings ∙ Webinars ∙ Virtual Events ∙ On-Demand Webinars ∙ Automated Webinars ∙ Product Demos ∙ Company communication ∙ Customer training ∙ Live Q&As ∙ Employee onboarding ∙ Live events