Surfboard invites you to their event

Mastering live channels: customer support best practices

January 24, 2024 16:00 (GMT)
About 30 minutes

About this event

As customer support adapts to growing needs, live channels like phone and chat are crucial for personalised interactions.

Mastering these channels offers both opportunities and challenges due to their urgent nature.

Join our upcoming webinar on Jan 24th for insights into how you can navigate phone and live chat support in a dynamic landscape.

Hosted by

  • Team member
    T
    Sagar Haria Head of Product

  • Team member
    T
    Natasha Ratanshi-Stein CEO @ Surfboard

    Founder & CEO of Surfboard. Previously Chief of Staff at Bulb where scaling customer service was a key challenge. Prior to Bulb, I was a venture capitalist after starting my career at Goldman Sachs.

Surfboard

Surfboard

Surfboard provides simpler, faster and fairer team scheduling software for customer support and operations teams.

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