Voicescape invites you to their event

Driving Compliance and Customer Engagement in Social Housing: A Case Study

About this event

Join Voicescape and special guests on September 14th for an engaging panel discussion on new approaches to improving gas and electrical safety compliance in the social housing sector.

We’ll hear from Tara Mitchell, Resource Scheduling Manager from Platform Housing Group as she shares their case study of using the award-winning Voicescape Compliance solution, improving compliance and customer engagement in the social housing sector. Discover how they leveraged our automated engagement solution to overcome barriers, drive tenant behaviour change, enhance access for safety checks, and achieve impressive results. As well as Claire Heyes, President at Corgi Technical, who will share her position on using technology to reduce the unnecessary costs and inefficiencies associated with gas safety compliance... and more.

Key Discussion Points:

Gain insights into the behavioral barriers that impact compliance and how to effectively address them.

Explore innovative approaches to inspire and encourage tenants to adopt compliant behaviours, driving improved safety outcomes.

Learn how small, actionable changes can have a significant impact on compliance rates, reducing costs, and enhancing overall performance.

Discover effective methods to engage with tenants and foster collaboration, ultimately improving access for gas and electricity safety checks.

Explore best practices and strategies to improve gas safety compliance levels within social housing properties.

Understand how a focus on compliance can lead to cost reductions and greater operational efficiency.

Don't miss this opportunity to learn from the success of Platform Housing and Corgi Technical in driving compliance and customer engagement. Gain valuable insights and actionable strategies that can be applied to your own organization to enhance safety, reduce costs, and foster a culture of compliance.

Hosted by

  • Team member
    T
    Voicescape Uk

  • Team member
    AG T
    Alex Goodall

  • Team member
    AH T
    Avril Houghton

  • Team member
    LM T
    Lewis Murray Account Manager @ Voicescape

  • Team member
    TM T
    Tara Mitchell Resource Scheduling Manager @ Platform Property Care

  • Team member
    CH T
    Claire Heyes

Voicescape

Helping public service organisations connect with their communities

Voicescape's social housing and local authority engagement solutions use behavioural insights, automation, AI and data science to increase efficiency, improve service levels and help organisations connect with their communities around the major touchpoints of the customer relationship.