Crafting Exceptional Customer Experiences through Ecosystems

Hosted by

• Guest speaker
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  Peter Van Hees Innovation Manager - Ecosystems Team @ KBC Bank Belgium

  Peter Van Hees is an accomplished professional with a diverse background in technology and business. With a bachelor’s degree in computer science, he started his career as a security software engineer. Peter’s journey progressed into management roles, where he led teams and fostered a collaborative work environment to achieve exceptional outcomes. He thrives on challenging projects that involve uncertainty, embracing the opportunity to find innovative solutions. As an entrepreneur, Peter co-founded multiple startups, driving their strategic direction and facilitating rapid growth while introducing groundbreaking products that gained significant market recognition. Currently, at KBC, Peter is responsible for bringing the ecosystems strategy to reality. With his extensive experience and expertise, he is leading the effort to build a network of businesses that deliver customer value.

• Team member
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  Laurent Lamblin Head of Concepts @ everyoneINVESTED

  With 20+ years in wealth management, Laurent, as an Innovation Manager, launched unique products boosting KBC's investment reach. Now at everyoneINVESTED, KBC's tech spin-off, he's key in smartly channeling KBC's investment expertise, aiding firms in enhancing their digital investment operations.