Customer Service Masterclass

About 1 hour

About this event

This webinar aims to provide Sellers with comprehensive and practical insights that can be implemented immediately to deliver an excellent customer service to your buyers.

The objective of this webinar is to bring up Shopee sellers' customer service skills to a higher level.

The following topics will be covered during the session:

Before, during and after sales services
Customer relationship management
How to use webchat
Commonly asked questions

To attend other classes, register at https://seller.shopee.com.my/edu/events

For self-learning, visit https://seller.shopee.com.my/edu/courses

Hosted by

Team member

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Queeny See ShopeeUni Trainer @ Shopee Malaysia Sdn. Bhd.
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Shopee Malaysia Shopee Malaysia
Team member

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Zulaikha Zainul
Team member

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Nicholas Gan Senior Associate @ Shopee
Team member

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Shu Min Lim Seller Education Team @ Shopee Malaysia
Team member

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Faezah Farhana ShopeeUni Trainer @ Shopee Malaysia Sdn Bhd
Team member

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Jackson Wong ShopeeUni Team Lead @ Shopee Malaysia Sdn. Bhd.
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Atika Sikun ShopeeUni Trainer @ Shopee Malaysia Sdn Bhd

Shopee Malaysia

SHOPEE Malaysia

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. We provide customers with an easy, secure, and fast online shopping experience through strong logistical support. Shopee has a wide selection of products.

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