About this event
Exceptional customer experience is the key differentiator among operators. As operators are undergoing digital transformations and rolling out new service offerings, they are faced with increased competition and the ease in which subscribers can churn if they are unhappy.
Join us on Thursday, 10 June, 2021!
During this session, Adam Zvikler, Director of Product Management at RADCOM, will present:
- Why the Customer Experience is the key differentiator for operators?
- What are the main challenges in quantifying and understanding the Customer Experience?
- The essential role of artificial intelligence and machine learning.
- The critical nature of probe-based Customer Experience analytics.
The webinar will include a 20-minute presentation, followed by a Q&A session.
Kind regards,
Michal Fridman
VP Marketing and Business Development
+972-52-5522-716
RADCOM
Automated assurance for 5G networks with AI-driven insights and GenAI applications for ensuring great customer experiences and efficient network operations.
