About this event
If you've spent the past year pondering how to leverage Generative AI (including ChatGPT and similar technologies) to enhance your Customer Experience initiatives, this webinar is a must-attend.
On February 29th, at 4pm EET, Carlos del Corral will showcase how to utilize Generative AI with the Voice of Your Customers to make decisions that will improve the Customer Experience.
To do so, he will demonstrate some of the most advanced features of Lumoa - the first CX platform to offer GenAI.
During the webinar, Carlos will cover:
- How you can ask questions and get immediate, clear answers based on the Voice of Your Customers
- The level of detail of GenAI summaries, to help dig into specific topics or customer segments
- What Lumoa GenAI can do to inspire action from thousands of daily support contacts
Ensure you register for the webinar; even if you're unable to attend, every registrant will receive a recording of the session afterward!
Lumoa
Customer Centricity Made SimpleLumoa is the first CX platform to offer GPT. Every employee can ask questions and receive real-time answers based on customer feedback, so they can make timely decisions that will improve KPIs up to three times.
