Webinar: Tips for Managing Unified Communications in the Future Workplace

How automation can drastically reduce overhead

During the pandemic, many companies rushed to move employees to home offices without the normal rigor of strategic planning. Enterprise IT leaders around the world must now factor a hybrid workplace into their Unified Communications planning, where employees might work from any combination of home offices, company locations, and geographies. This “new normal” does not come without added work—or costs.

In this webinar, Robin Gareiss, CEO and principal analyst with Metrigy, and Pascal Moindrot, COO with Kurmi Software, will discuss how successful IT organizations are leveraging UC automation to reduce IT administrator overhead and onboard employees more quickly.

You will learn:

• The core pain points UC and IT administrators—and employees—now face
• Specific administration functions that are primed for easy automation and/or user self-service
• How can IT staffs can build a business case to win budget for new automation tools
• How automation improves UC provisioning, particularly in multi-vendor environments
• How you can expand the value of administration tools by integrating with existing ITSM, teams, platforms, and processes