AutoMates

Meet the AutoMates | The incredible power automation grants you and how to leverage it in e-commerce

AutoMates explain why automation is the straightest path to profitable growth and how you can make the most out of it in your e-commerce game. 6 sessions from seasoned professionals illustrating how you can automate inefficient processes and tasks and how doing so will help you stand out in the e-commerce crowd.

6 PM (UTC +3) Chris Lavoie, Tech Partnerships Lead | Gorgias | Balancing Personalization & Automation is the Key to Exceptional CX

• How to balance automation with personalization & no more manual replies to 'WISMO'
• How first response times increase conversions, retention, and customer LTV
• How to scale personalized communication with your customers

6:20 PM (UTC+3) Valentin Radu, CEO | Omniconvert | 15 Tactics to Improve Your Customer Lifetime Value

• Why Customer Acquisition without Retention is wasting money
• Why Customer Lifetime Value should be your priority and what to do to increase it [Practical CVO Tactics]
• Quick wins and groundbreaking strategies that will elevate your business to the next level, from Customer Segmentation to Product Assortment Optimization to Retention

6:40 PM (UTC+3) George Moser, Manager of Customer Success NA | Omnisend | Email Automation Flows to Increase Ecommerce Revenue

• Review of what email automation means
• Automated email flows you should focus on to supercharge your revenue
• How using email automation will give you time to focus on strategy and your core business

7 PM (UTC+3) Burç Tanır, CEO | Prisync | Surviving the Unavoidable Price Competition in the Dynamic E-commerce Environment

• What to consider when choosing which automation to invest in
• Why pricing automation is a necessity in the ultra-competitive and dynamic e-commerce environment
• How a data collection and repricing system delivered 38x ROI and how you can build one

7:20 PM (UTC+3) Shakima Franklin, Senior Solutions Specialist | Refersion | Optimize Your Brand’s Affiliate Marketing Strategy by Automating Attribution

• Why you should be tracking all of your affiliate marketing data in one place
• How automating attribution will help you optimize your highest-performing marketing channels
• How the right performance marketing platform can help remove the guesswork

7:40 PM (UTC+3) Kevin Marviac, Head of Strategic Partnerships | Shipbob | Leveraging Automation to Expand Fulfillment Capacity

• Exceed 2-day delivery expectations
• Fulfill faster and more affordably
• Reduce cart abandonment and increase AOV
• Scale up and down easily (even internationally)