How does AI-driven onboarding enhance employees engagement and accelerate their ramp-up time?

Insideboard is organizing a webinar on November 22nd at 11am ET to help companies managing onboarding. We will adress two scopes:

• Release management: onboard employee during the pre-activation and activation phase on new technologies (e.g. CRM, ERP, …)
• Onboarding of newcomers

We're aware that customer-facing employees tend to change jobs relatively frequently. For instance, in a call center, approximately 40 to 60% of advisor employees turn over each year. When it comes to salespeople, the turnover rate can reach up to 35%. This implies that the entire team may change in less than three years.

Leading companies are directly impacted by this situation and here are some challenges they are facing:

• Employees engagement and talent retention
• Recruitment and Training Costs
• Disruption in Workflow impacting operational excellence and performance
• Onboarding and effective readiness duration

Those challenges are really close when companies are rolling out new technologies like Sales Cloud, Service Cloud, ERP, CX solutions. They need to automate and industrialize the activation of employees capitalizing on the first waves rolled-out. With large scale program we have to think global but in the meantime manage the local specificities and individual expectations.

InsideBoard has a proven AI driven methodology and set of features supporting the compulsory onboarding thanks to automations touch points and in the meantime proposing a personalized AI driven path.

To understand how InsideBoard tackle those onboarding challenges, sign-up to our webinar.

Marie Cousin, Customer Success Manager and Caroline Bodart, USA Operations Manager will be the speakers. They will share their expertise, showcase product demo in this specific area and highlight customer experiences.