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FSTGov NSW Digital Discussion 1: Uplifting NSW Public Sector's Ability to Support, Respond and Adapt to Changing Customer Needs

About 1 hour

About this event

Uplifting NSW Public Sector's Ability to Support, Respond and Adapt to Changing Customer Needs

This digital discussion will explore:

  • Scale versus speed of response: how do we handle transformation best amidst disruption?
  • How do we prioritise our ability to factor in changing customer needs and ongoing business transformation?
  • What enables us to successfully govern public development and innovation projects whilst moving at speed?
  • Understanding why centres of excellence are critical for organisation-wide transformation and how we equip end-users with the right skills and tools accordingly

#Strategy #Transformation #Customer #Digital #Service Delivery #Corporate Services #Performance

Hosted by

  • Guest speaker
    G
    Philip Muehleck Director, Programs Delivery - Digital Identity @ Service NSW

  • Guest speaker
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    Courtney Henderson Customer Success Manager @ Nintex

  • Guest speaker
    Dv G
    Darryn van Tonder Director, Data Analytics | Digital Strategy and Delivery | Information Technology Directorate @ Department of Education

  • Guest speaker
    G
    Carol Tang Director, Program Delivery Innovation @ Investment NSW

  • Guest speaker
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    Paul Cooper Former A/Director, Digital Health @ Department of Health and Human Services

FST Media

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FST Media & FST Government produces successful technology events and industry insights for financial services and government sectors across Asia Pacific.

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