About this event
As the country emerges from what will hopefully be the final COVID-19 lockdown, the biggest question on retailer’s minds is how consumer behaviour will change as we exit current restrictions.
Companies urgently need to anticipate what broad consumer behaviours are emerging in order to build the capabilities that will allow them to remain relevant in future. Some are familiar, while others have developed specifically in response to the pandemic.
In this webinar, the first of the Future Consumer Series, the BRC with experts from EY will look at research compiled during the pandemic, as a way to answer that question with distinctive, valuable and actionable insights.
We’ll be looking at how future consumers will shop, what they value and how they will consume everything from products, media to social experiences. It’s essential information that you can’t miss out on, and will help you shape the future direction of your business.
Hosted by
-
Guest speaker
Silvia Rindone Retail Lead @ EYG
Silvia is the Retail Lead at EY UK&I. Silvia has extensive experience in developing growth strategies, designing and implementing operating models and leading technology-enabled business transformation programs.
-
Guest speaker
Ray MacSweeney Director, Strategy Advisory @ EYG
Ray is a Director in EY Parthenon’s Consumer Products & Retail practice. Ray has extensive experience in working with clients to develop growth strategies, identify how to create fuel for that growth and pivot their business and operating models to meet the needs of the evolving consumer.
-
Guest speaker
Kyle Monk Director of Insight @ British Retail ConsortiumG
Kyle Monk has over 10 years of retail industry experience and leads the team of BRC experts who report on industry trends and act as the benchmark for UK retail. The team produces a regular drumbeat of in-depth analysis on fast moving market developments and longer term structural trends.
British Retail Consortium
Our mission is to make a positive difference to the retail industry and to the customers it serves.The go-to trade association for all UK retailers, promoting the story of retail, shaping debates and influencing the issues that matter to the industry.
BRC membership is open to UK retailers, retail-related trade associations and companies who provide services to the retail sector.
