Aircall invites you to their event

[EN] Launch Your Conversational AI Voice Agent

About this event

Join us to learn how to master the Aircall AI Voice Agent, a low-risk, high-impact conversational AI solution that supercharges your sales and support teams. We’ll provide essential instructional guidance and best practices for configuring your virtual agent from scratch, covering how to set the profile, define the tone, and leverage knowledge sources via open-text fields and intelligent web scraping. Learn to craft effective intake questions, including conditional follow-ups, to gather meaningful context for your human representatives when calls are escalated.

We will walk through critical deployment strategies, such as using the agent for after-hours overflow or as a "conversational front door" with Intent-Based Routing (IBR) to route customers to the correct team. Finally, gain practical insights into monitoring performance and business impact using available reporting metrics.

Start your AI journey with confidence by deploying your virtual agent on real phone numbers, unlocking immediate productivity benefits for your team!

Hosted by

  • Team member
    T
    Wilson Francisco Customer Engineer @ Aircall

Aircall

AI-Powered Customer Communications Made Easy

Aircall is an AI-powered communications platform that unifies voice, SMS, WhatsApp, and social channels in one workspace. We connect with 100+ CRM and helpdesk tools to add context to every conversation. Automate tasks, improve routing, and turn interactions into insights.