Gorgias invites you to their event

Gorgias Masterclass: Ticket organization (Views, Tags & Ticket Fields) (on-demand)

About this event

Learn best practices for organizing tickets in your account. In this session we cover three of the most important features available to optimize how agents handle conversations in Gorgias: views, tags and ticket fields.

This webinar includes:

  • Set up views and sections
  • Optimize tags
  • Set up ticket fields
  • Live Q & A

Register above to watch a replay or join the next live session here.

Hosted by

  • Team member
    T
    Amy Elenius Customer Education Manager @ Gorgias

Gorgias

#1 Helpdesk for Ecommerce

Gorgias is a leading helpdesk where businesses can manage all their customer communication channels in one platform (email, social media, SMS) and automate up to 20% of commonly asked questions for increased productivity.