About this event
Learn best practices for organizing tickets in your account. In this session we cover three of the most important features available to optimize how agents handle conversations in Gorgias: views, tags and ticket fields.
This webinar includes:
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Gorgias is a leading helpdesk where businesses can manage all their customer communication channels in one platform (email, social media, SMS) and automate up to 20% of commonly asked questions for increased productivity.